Learn Like Me

Privacy Policy

Effective Date: January 5, 2026
Last Updated: January 5, 2026

1. Introduction

Your privacy is important to us. It is learnlikeme.ai policy to respect your privacy and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding any personal information we may collect about you, including across our website, https://learnlikeme.ai, and other sites we own and operate.

2. Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

Voluntarily Provided Information

This refers to any information you knowingly and actively provide us when using our platform, participating in our services, or contacting us. This may include:

  • Contact Details: Name, email address, phone number.
  • Account Data: Username, password, and profile preferences.
  • Payment Information: Billing address and credit card details (processed securely by our third-party payment processors).
  • User Content: Information or content you input into our AI tools or platform as part of using the service.

Automatically Collected Information

When you access our website, our servers and third-party tools may automatically log standard data provided by your web browser. This may include:

  • Device Data: Your device's Internet Protocol (IP) address, browser type and version, and operating system.
  • Usage Data: Pages you visit, time spent on those pages, and the time and date of your visit.
  • Geo-location Data: Approximate location based on your IP address.

3. Collection and Use of Information

We collect personal information from you when you:

  • Register for an account or subscription.
  • Use a mobile device or web browser to access our content.
  • Contact us via email, social media, or similar technologies.
  • Mention us on social media.

We collect, hold, use, and disclose your personal information for the following purposes:

  • Service Delivery: To provide you with our platform's core features and AI services.
  • Personalisation: To customise your experience of our website.
  • Communication: To contact you with service updates, newsletters, and promotional information (where you have consented).
  • Analytics: For market research and business development to improve our website and AI models.
  • Administration: For internal record keeping and billing purposes.
  • Compliance: To comply with our legal obligations and resolve any disputes that we may have.

4. Legal Basis for Processing

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process your personal information only where we have a legal basis to do so. These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

  • It is necessary for the performance of a contract to which you are a party (e.g., providing your subscription).
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, marketing, and protecting our legal rights.
  • You give us consent to do so for a specific purpose (e.g., subscribing to our newsletter).
  • We need to process your data to comply with a legal obligation.

5. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Third-party service providers to enable them to provide their services, including IT service providers, data storage, hosting and server providers (e.g., AWS, Google Cloud), ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators.
  • Our employees, contractors, and/or related entities.
  • Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
  • Business transfers: An entity that buys, or to which we transfer all or substantially all of our assets and business.

International Transfers of Personal Information

Important for Australian Users: Some of the third parties we use to provide our services (such as cloud storage or payment processors) may be located outside of Australia. Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.

However, by providing us with your personal information, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act 1988 (Cth).

6. Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.

While we do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.

7. Retention of Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

8. Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

9. Your Rights and Controlling Your Personal Information

Under the Australian Privacy Principles, you have the following rights:

  • Choice and Consent: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You generally have the right to restrict the collection or use of your personal information.
  • Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information.
  • Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
  • Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
  • Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication.

10. Use of Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

11. Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

12. Changes to This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

13. Contact Us

For any questions or concerns regarding your privacy, or to request access to or correction of your personal information, you may contact us at:

Email: jeremy@learnlikeme.ai